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SUMMARY:ISyE - Cognitive engineering for higher education – A view from both sides of design
DESCRIPTION:Photographer: Meredith Forrest Kulwicki\n\n\n\nUW-ISyE looks forward to welcoming Ann Bisantz\, a SUNY Distinguished Professor of Industrial and Systems Engineering at the University at Buffalo\, where she also serves as Vice Provost and Dean for Undergraduate Education. \n\n\n\nUS institutions of higher education are large\, complex systems affected by both internal and external factors\, answering to multiple stakeholders with often conflicting goals; which must be managed in the face of short-and long-term uncertainties and limited resources; and where there is substantial risk – both for individuals impacted by the system (i.e.\, students) and arguably for society writ large\, if they fail in their missions. They are examples of “intentional” systems – where constraints and priorities are drawn from human-created structures rather than physical laws. Increasingly\, these systems are managed\, at least in part\, through data reporting and analyses which bring together variables of interest across functions and at multiple scales. Creating meaningful reports and visualizations of these complex data sets in support of decision-makers is a critical function of a modern university. \n\n\n\nMethods of cognitive engineering have been used across a variety of complex\, high risk systems to support design of automation\, information displays\, and decision-support tools. Frameworks such as cognitive work analysis provide models to reveal both the demands stemming from the work domain\, as well as the knowledge\, skills and strategies that experts bring to bear on those demands. Typically\, these methods are used prospectively\, are inputs to a larger system design process. \n\n\n\nThis presentation combines expertise in higher education administration with a cognitive engineering research perspective to inform a work domain model of one significant university sub-system\, undergraduate education administration\, drawing parallels with a well-studied health care system. It proposes a process of visualization co-creation as an alternative work-centered approach to successful design of decision-support tools\, and concludes with shared lessons learned from a comparison of this just-in-time approach to design based in prospective analysis and modelling. \n\n\n\n\n\nBio: Dr. Bisantz is a SUNY Distinguished Professor of Industrial and Systems Engineering at the University at Buffalo\, which she also serves as Vice Provost and Dean for Undergraduate Education. Her contributions to the field of human factors engineering include investigating new techniques for displaying complex and uncertain information to decision makers; supporting the transition in complex work domains from legacy and manual information systems to more integrated\, supportive IT systems; modeling human judgment and decision making; extending cognitive engineering methods which can be used to model complex human-technology work domains; and understanding aspects of human trust in automated systems. This research has been conducted in a number of complex work environments\, including health care\, military systems\, emergency management\, and transportation; and has included interdisciplinary collaborations with researchers in health care and information fusion. She has been PI or CoI on over 15M in funded research projects from agencies including the National Science Foundation\, Agency for Healthcare Research and Quality\, and numerous defense agencies. Bisantz is the past recipient of an NSF CAREER award\, was recognized with a SUNY Chancellor’s Award for Research and Creative Activity\, and is a Fellow of the Human Factors and Ergonomics Society (HFES). She has served as an Associate Editor or on the Editorial Board of a number of journals and has served HFES as a member-at-large of the Executive Council. She is the recipient of the HFES Fitts’ Education award for her contributions to human factors education and was the 2020 HFES WOMAN Mentor of the year. She is past chair of the UB ISE department and since 2018 has served the UB as Vice Provost and Dean\, where she is responsible for university-wide leadership for undergraduate education\, including curriculum\, policy\, student success\, advising coordination\, general education\, undergraduate research\, and the UB Honors College. In 2024 Bisantz was appointed to the National Academy of Engineering Board on Human-System Integration. Her PhD is from the Georgia Institute of Technology.
URL:https://engineering.wisc.edu/event/isye-cognitive-engineering-for-higher-education-a-view-from-both-sides-of-design/
LOCATION:1163 Mechanical Engineering\, 1513 Engineering Dr.\, Madison\, WI\, 53706\, United States
CATEGORIES:Colloquium,Industrial & Systems Engineering
ATTACH;FMTTYPE=image/png:https://engineering.wisc.edu/wp-content/uploads/2026/02/bisantz.avif
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DTSTART;TZID=America/Chicago:20260313T120000
DTEND;TZID=America/Chicago:20260313T130000
DTSTAMP:20260428T212659
CREATED:20260303T152254Z
LAST-MODIFIED:20260304T164648Z
UID:10001481-1773403200-1773406800@engineering.wisc.edu
SUMMARY:ISyE - Deterministic Benchmarks to Inform Sequential Decisions Using Lookahead
DESCRIPTION:UW-ISyE looks forward to welcoming Itai Gurvich from Northwestern University. \n\n\n\n\n\n\n\nDynamic programming is a canonical tool for solving complex sequential decision problems in operations. Yet\, because it suffers from the curse of dimensionality\, one often must rely on approximations. Among these\, deterministic—or “fluid”—approximations have long served as tractable benchmarks that reveal key structural properties of optimal or near-optimal policies in dynamic resource allocation problems across service operations and revenue management. \n\n\n\nWhile such fluid approximations have been widely—and often ad hoc—applied\, this talk presents a systematic framework for leveraging them to design high-quality control policies through what we call fluid lookahead. I will illustrate the approach in a family of finite-horizon revenue management problems\, showing how fluid lookahead captures key structural properties of the true optimal policies and\, perhaps surprisingly\, achieves near-optimal performance with only a few lookahead steps.  \n\n\n\nThis is joint work with Daniel Loredo Duran (PhD student) and Jan A. Van Mieghem. \n\n\n\n\n\nBio: Itai Gurvich is a Professor at the Kellogg School of Management\, Northwestern University. He earned his Ph.D. from Columbia University’s Graduate School of Business in 2008 and joined Kellogg the same year. From 2016 to 2020\, he was on the faculty of Cornell University’s campus in New York City (Cornell Tech) before returning to Kellogg in 2021. \n\n\n\nProfessor Gurvich’s research focuses on the performance analysis and optimization of processing networks\, as well as the theory of stochastic-process approximations. His work has been recognized with the INFORMS Applied Probability Society’s Best Publication Award. He has served as the Stochastic Models Area Editor for Operations Research and as Chair of the INFORMS Applied Probability Society.
URL:https://engineering.wisc.edu/event/isye-deterministic-benchmarks-to-inform-sequential-decisions-using-lookahead/
LOCATION:1163 Mechanical Engineering\, 1513 Engineering Dr.\, Madison\, WI\, 53706\, United States
CATEGORIES:Colloquium,Industrial & Systems Engineering
ATTACH;FMTTYPE=image/png:https://engineering.wisc.edu/wp-content/uploads/2026/03/cohengraphic-2.avif
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DTSTART;TZID=America/Chicago:20260320T120000
DTEND;TZID=America/Chicago:20260320T130000
DTSTAMP:20260428T212659
CREATED:20260311T134410Z
LAST-MODIFIED:20260311T134944Z
UID:10001490-1774008000-1774011600@engineering.wisc.edu
SUMMARY:ISyE - Modeling to Inform Intervention Planning and Deployment for Infectious Disease Control
DESCRIPTION:UW-ISyE looks forward to welcoming Pinar Keskinocak from Georgia Tech. \n\n\n\n\n\n\n\n Infectious diseases continue to impact millions of people every year around the world\, despite many advances in medicine and technology. Pharmaceutical interventions such as testing\, vaccines\, or treatment\, may not be available\, and when they are\, resources for their deployment are often very limited. Other challenges (e.g.\, logistical\, societal) may also hamper deployment. Decisions regarding what\, when\, and how to deploy need to incorporate various short- and long-term considerations\, as well as human behaviors such as following non-pharmaceutical intervention recommendations or uptake of available pharmaceutical interventions. In this presentation\, we will illustrate these challenges using a few examples from infectious diseases that are targeted for elimination or eradication\, and share results from modeling studies to help inform these complex decisions. \n\n\n\n\n\nBio: Pinar Keskinocak is the H. Milton and Carolyn J. Stewart School Chair and Professor in the School of Industrial and Systems Engineering (ISyE) at Georgia Tech. She is the co-founder and Director of the Center for Health and Humanitarian Systems (CHHS). Previously\, she served as Associate Chair for Faculty Development in ISyE\, College of Engineering ADVANCE Professor\, and Interim Associate Dean for Faculty Development and Scholarship. Her research spans supply chain management and applications in health and humanitarian systems\, with a multidisciplinary\, multi-stakeholder perspective. Recent work has focused on disease modeling\, evaluating interventions\, resource allocation\, process improvement for healthcare delivery\, and disaster preparedness\, response\, and recovery. Her research has appeared in leading journals and has been supported by government agencies\, industry\, NGOs\, and foundations. Her leadership and service within Georgia Tech\, professional communities\, and nationwide have been extensive\, including serving as the President of INFORMS in 2020. Dr. Keskinocak is a Fellow of INFORMS and IISE. She is the recipient of the INFORMS President’s Award (2024)\, George E. Kimball Medal (2024)\, and Women in Operations Research and Management Science Award.
URL:https://engineering.wisc.edu/event/isye-modeling-to-inform-intervention-planning-and-deployment-for-infectious-disease-control/
LOCATION:1163 Mechanical Engineering\, 1513 Engineering Dr.\, Madison\, WI\, 53706\, United States
CATEGORIES:Colloquium,Industrial & Systems Engineering
ATTACH;FMTTYPE=image/jpeg:https://engineering.wisc.edu/wp-content/uploads/2026/03/cohengraphic-1.avif
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DTSTART;TZID=America/Chicago:20260410T120000
DTEND;TZID=America/Chicago:20260410T130000
DTSTAMP:20260428T212659
CREATED:20251017T150858Z
LAST-MODIFIED:20260330T173550Z
UID:10001353-1775822400-1775826000@engineering.wisc.edu
SUMMARY:Reinforcement Learning for Digital Health Interventions in the Dyadic Setting
DESCRIPTION:UW-ISyE looks forward to welcoming Susan Murphy Professor of Statistics and of Computer Science and Associate Faculty at the Kempner Institute\, Harvard University. \n\n\n\n\n\n\n\nWe present our ongoing work on the development of an online reinforcement learning (RL) algorithm for dyadic digital intervention settings in which the task for the RL algorithm is to assist the target person with a difficult illness be adherent to behavioral activities.   To achieve this goal the RL algorithm will not only deliver digital interventions to the target person but also deliver interventions to assist the carepartner to manage caregiving burden and help the two individuals improve their relationship.  That is\, different RL components target different elements of the dyad.  The RL algorithm is a multi-agent RL algorithm in which the 3 agents make decisions on the 3 elements of the dyad.  We incorporate domain knowledge in the form of approximal causal directed acyclic graphs to speed up online learning in this sparse data setting.  This work is motivated by our development of the ADAPTS-HCT multi-agent RL algorithm\, designed to improve medication adherence by young adults who have undergone a blood and bone marrow transplant.  The RL algorithm will be deployed in summer 2026. \n\n\n\n\n\nBio: Susan A. Murphy is Mallinckrodt Professor of Statistics and of Computer Science and Associate Faculty at the Kempner Institute\, Harvard University.  Her research focuses on improving sequential decision making via the development of online\, real-time reinforcement learning algorithms.  Her lab is involved in multiple deployments of these algorithms in digital health.  She is a member of the US National Academy of Sciences and of the US National Academy of Medicine.  In 2013 she was awarded a MacArthur Fellowship for her work on experimental designs to inform sequential decision making.  She is a Fellow of the College on Problems in Drug Dependence\, Past-President of Institute of Mathematical Statistics\, Past-President of the Bernoulli Society and a former editor of the Annals of Statistics.    
URL:https://engineering.wisc.edu/event/reinforcement-learning-for-digital-health-interventions-in-the-dyadic-setting/
LOCATION:1163 Mechanical Engineering\, 1513 Engineering Dr.\, Madison\, WI\, 53706\, United States
CATEGORIES:Colloquium,Industrial & Systems Engineering
ATTACH;FMTTYPE=image/png:https://engineering.wisc.edu/wp-content/uploads/2025/10/cohengraphic-4.avif
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